Media Hub

Press Releases

Return to Live resources are now online

Now more than ever we need to work together to ensure we can all return to live as fast and as safely as possible. Over the past few months, our teams around the globe have been sharing ideas, best practices and developing products to help event organisers navigate this new ...

How to use Ticketmaster data to sell tickets for an event

Read on to find out how you can use our data to maximise your return on Facebook Advertising…. When spending money on marketing, you want to make sure you are reach the people who are most likely going to buy your tickets.  The problem is, how do you identify them, and use that data to ...

Ticket your event in sections to aid social distancing

Dividing your event into sections may help social distancing and crowd management. If your event is designated seating, we have a great solution to aid social distancing on our Ticketmaster platform. However if your event is standing or free seating, read on. If you have ...


Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

Are you looking for Brand Assets?

Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

Asia Pacific


Latin America

North America